Claims Services
Claiming success
At Windward Risk Managers, we specialize in enhancing the efficiency and effectiveness of homeowners insurance carriers’ claims handling. Our comprehensive suite of services is designed to streamline every step, from initial intake to closure, ensuring a superior experience for both carriers and insureds.
Initial Intake
We have abundant resources to handle everything from daily claims to a catastrophic event. Using the latest technology for claims handling, we are able to assign and distribute claims quickly to get the adjusting process started.
Documentation and Tracking
Having adjusted thousands of claims our team understands the importance of a well-documented file, accurate estimating and adjusting, and keeping claimants informed every step of the way. Our integrated system makes tracking a claim easy for both agents and insureds while providing carriers the ability to manage and review results instantly.
Legal & Fraud Services
For insurance carriers looking to protect themselves from frivolous and over-inflated claims, our team of attorneys and special investigators are seasoned veterans at detecting and prosecuting insurance fraud.
Why Windward is unmatched.
Our Results
A superior customer experience is just one service we provide for our carrier partners.
98%
average quality and satisfaction score.
24 Hours
to schedule an inspection and begin the claims process.
30 Seconds
to receive a response when using the carrier's chat feature.
30 Days
is the average time to complete the claims process.
Everything you need to know in one place
Resources
Find our favorite tools and tips, blogs, and videos to help you stay informed about insurance and all things related.
Blogs
Blogs on the latest trends shaping the insurance industry, expert analyses, and thought-provoking ideas and advice.
Videos
Informational and educational videos to provide insurance information you need to know.
Tips and Tools
Guides, manuals, checklists, etc. to mitigate and prepare for whatever comes your way.